Utility Billing

The Utility Billing and Records Office is open Monday through Friday 7:30 AM to 4:30 PM.

Sewer and Storm Water rates have changed as of April 1, 2011 and water rates as of May 10, 2011. Billings will be prorated between the previous and new rates based on the effective date.

Contact the Water Utility Division at 232-5325 if you have questions or need additional information.

How to calculate your bill

Example:

Water consumption is 1,000 cubic feet. (Note the City bills in 100 cubic foot increments)
Water meter size is either 5/8" or 3/4" (represents most residential accounts)
Water volume charge = 10 x $3.71 = $37.10
Water fixed charge = $18.00
Total water bill charge = $55.10

Sewer consumption is 1,000 cubic feet (It is assumed that sewer use is the same as water use)
Sewer volume charge = 10 x $2.99 = $29.90
Fixed sewer charge = $17.60
Total sewer bill charge = $47.50

Public fire protection quarterly charge = $6.60
Storm water for average residential account = $18.09

Total bill for water, sewer, fire protection, and storm water = $127.29

Please call the Utility Billing Division at (920) 232-5325 if you have questions or need additional information.